{"id":30043,"date":"2026-09-03T08:06:09","date_gmt":"2026-09-03T06:06:09","guid":{"rendered":"https:\/\/www.comederos-automaticos-producan.es\/preguntas-frecuentes\/"},"modified":"2026-09-04T10:15:02","modified_gmt":"2026-09-04T08:15:02","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/www.comederos-automaticos-producan.es\/en\/preguntas-frecuentes\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"<p class=\"pc-antetitulo wp-block-paragraph\">Frequently asked questions<\/p>\n\n\n\n<h1 class=\"wp-block-heading has-xxxl-font-size\">Frequently asked questions about Producan automatic dog feeders<\/h1>\n\n\n\n<p class=\"has-acero-medio-color has-text-color has-lg-font-size wp-block-paragraph\">The eight questions we get asked most on the phone before people buy, answered straight. If yours isn't here, call us on <a href=\"tel:+34646597318\">646&nbsp;597&nbsp;318<\/a> and we'll tell you.<\/p>\n\n\n\n<div class=\"pc-faq\">\n<details>\n\t<summary>How long does it last full?<\/summary>\n\t<p>It depends on the serving. A full Producan automatic dog feeder, with its 15 kg of dry food, lasts nearly a month with a large dog eating around 500 g a day. With two dogs and the double model, around two weeks.<\/p>\n<\/details>\n<details>\n\t<summary>Does it work with any dry food?<\/summary>\n\t<p>Yes. The Producan's outlet is wide and the kibble falls by its own weight, so it takes kibble of any size and shape. It's the exact opposite of dispensers with an auger, which jam with large kibble.<\/p>\n<\/details>\n<details>\n\t<summary>I don't have a socket where I want to put it<\/summary>\n\t<p>That's what the P3 model is for. It has an internal 12V battery and gives around 3 months of battery life with 4 feeds a day. You can also use it plugged into the mains whenever it suits you: it works both ways.<\/p>\n<\/details>\n<details>\n\t<summary>Can it stay outside all year round?<\/summary>\n\t<p>Yes, it's designed for that. The Producan feeder is made of 0.8 mm galvanised sheet steel with IP65 certification: water and damp don't get in. The top lid also protects the timer and the switch.<\/p>\n<\/details>\n<details>\n\t<summary>What if the dog knocks it about or bites it?<\/summary>\n\t<p>It's made of metal and riveted together. It's not a plastic tub: it doesn't split or give way no matter how much the dog pushes it. That's why it's used in breeding kennels and animal shelters, where the material really takes a beating.<\/p>\n<\/details>\n<details>\n\t<summary>What happens if the power goes out?<\/summary>\n\t<p>The timer survives occasional power cuts without losing its settings. When the power comes back, it carries on with the schedule it had.<\/p>\n<\/details>\n<details>\n\t<summary>How do you clean it?<\/summary>\n\t<p>By opening the bottom lid. There's nothing to take apart and no tools needed, and the feeder needs no routine maintenance of any kind.<\/p>\n<\/details>\n<details>\n\t<summary>Does it have a warranty?<\/summary>\n\t<p>Two years. And since we make the feeders ourselves in Galicia, we have the parts: if the timer or the battery ever fails, that part gets replaced, not the whole unit.<\/p>\n<\/details>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-xxl-font-size\">The specifications, in a table<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">They're the same for both models. The only thing that changes between the <a href=\"https:\/\/www.comederos-automaticos-producan.es\/en\/product\/comedero-automatico-perros-p1-220v\/\">Producan P1<\/a> and the <a href=\"https:\/\/www.comederos-automaticos-producan.es\/en\/product\/comedero-automatico-perros-p3-bateria\/\">Producan P3<\/a> is where the power comes from.<\/p>\n\n\n<figure class=\"wp-block-table pc-tabla-especificaciones\"><table>\n<tbody>\n\t<tr><th scope=\"row\">Capacity<\/th><td>40L \u00b7 around 15 kg of dry food<\/td><\/tr>\n\t<tr><th scope=\"row\">Material<\/th><td>Galvanised steel, 0.8 mm<\/td><\/tr>\n\t<tr><th scope=\"row\">Protection<\/th><td>IP65 \u00b7 suitable for outdoor use<\/td><\/tr>\n\t<tr><th scope=\"row\">Servings<\/th><td>Up to 17 a day, programmable<\/td><\/tr>\n\t<tr><th scope=\"row\">Dimensions<\/th><td>30 \u00d7 34 \u00d7 70 cm<\/td><\/tr>\n\t<tr><th scope=\"row\">Weight<\/th><td>10 kg (single) \u00b7 13 kg (double)<\/td><\/tr>\n\t<tr><th scope=\"row\">Warranty<\/th><td>2 years<\/td><\/tr>\n\t<tr><th scope=\"row\">Feeding<\/th><td>220V, plugged into the mains<\/td><\/tr>\n<\/tbody>\n<\/table><\/figure>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50)\">\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.comederos-automaticos-producan.es\/en\/tienda\/\">View the feeders<\/a><\/div>\n\n\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.comederos-automaticos-producan.es\/en\/tienda\/\">View all models<\/a><\/div>\n\n<\/div>","protected":false},"excerpt":{"rendered":"<p>How long a full hopper lasts, whether it takes any dry food, whether it survives the weather and whether there is a version with no mains socket: the eight questions we get asked most about Producan automatic dog feeders, answered.<\/p>","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-articulo","meta":{"footnotes":""},"class_list":["post-30043","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.comederos-automaticos-producan.es\/en\/wp-json\/wp\/v2\/pages\/30043","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.comederos-automaticos-producan.es\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.comederos-automaticos-producan.es\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/www.comederos-automaticos-producan.es\/en\/wp-json\/wp\/v2\/comments?post=30043"}],"version-history":[{"count":1,"href":"https:\/\/www.comederos-automaticos-producan.es\/en\/wp-json\/wp\/v2\/pages\/30043\/revisions"}],"predecessor-version":[{"id":30050,"href":"https:\/\/www.comederos-automaticos-producan.es\/en\/wp-json\/wp\/v2\/pages\/30043\/revisions\/30050"}],"wp:attachment":[{"href":"https:\/\/www.comederos-automaticos-producan.es\/en\/wp-json\/wp\/v2\/media?parent=30043"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}